Terms and conditions

Last Updated: May 21, 2026

Welcome to the VORAX Athletics website, www.voraxathletics.com (the "VORAX Website"), owned and operated by VORAX Athletics and its parents, subsidiaries, and affiliates ("VORAX"). Except as otherwise noted herein, these terms and conditions (the "Terms") govern your use of the VORAX Website, the VORAX Wellness Club platform (the “VWC Service”), and VORAX's other services, applications, content and products, including those accessed via any VORAX mobile or other software application, including any downloadable software program that you are accessing or installing on your device or personal computer and the services available through that software program (collectively, the "Site"). Use of information in connection with our Site is subject to our Privacy Policy and Cookie Policy. As used in these Terms, the terms “we”, “us”, and “our” refer to VORAX. As used in these Terms, the terms "you" and "your" refer to, and these Terms shall be binding upon, any person or entity who purchases, activates, receives, uses, accepts or otherwise accesses the Site.

A. GENERAL TERMS AND CONDITIONS B. REQUESTS AND PURCHASES (INTERNATIONAL CUSTOMERS, INCLUDING CANADA, MEXICO, AND LATIN AMERICA) C. VORAX PRO PROGRAM TERMS AND CONDITIONS D. VORAX ACCESS TERMS AND CONDITIONS E. VORAX WELLNESS CLUB TERMS AND CONDITIONS

A. GENERAL TERMS AND CONDITIONS

ACCEPTANCE OF TERMS

Please read the following terms and conditions of use, including an Arbitration Agreement, because your access or use of any portion of the Site constitutes your agreement to follow and be bound by these Terms. If you do not agree to these Terms, you should not access or use the Site. VORAX reserves the right to make changes to the Site and to these Terms from time to time. When we make changes, we will post them here or email you. For this reason, we encourage you to review these Terms whenever you access or use our Site because by visiting the Site, you agree to accept any such changes. If you submitted your email address to VORAX, you agree to notify VORAX of any changes to your email address and acknowledge that your email inbox settings are not programmed to send communications from VORAX into a spam, trash, or similar folder. You also agree to monitor your email address for program-related updates, including changes to these Terms. VORAX provides you with access to and use of the Site subject to your compliance with the Terms.

IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION: THESE TERMS CONTAIN A CLASS ACTION WAIVER AND JURY TRIAL WAIVER AND REQUIRE ARBITRATION ON AN INDIVIDUAL BASIS IN CERTAIN JURISDICTIONS TO RESOLVE CLAIMS. PLEASE SEE THE DISPUTE RESOLUTION SECTION (INCLUDING SUBSECTIONS) FOR COMPLETE DETAILS AND REVIEW CAREFULLY. PLEASE READ THESE ENTIRE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SITE.

SITE CONTENTS

No material from the Site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except as specifically permitted on the Site. You also may not, without VORAX's written permission, "mirror" any material contained on this Site or any other server.

The Site, including all of its information and content, such as text, data, wallpaper, icons, characters, artwork, images, photographs, graphics, music, sound, messages, software and the HTML used to generate the pages (collectively, "Materials and Content"), is VORAX property or that of our suppliers or licensors and is protected by patent, trademark and/or copyright under United States and/or foreign laws. Except as otherwise provided on the Site or in these Terms, you may not use, download, upload, copy, print, display, perform, reproduce, publish, modify, delete, add to, license, post, transmit, distribute, sell, license, or purchase any Materials and Content from this Site in whole or in part, for any public or commercial purpose without the specific prior written permission of VORAX. You also may not, without VORAX’s written permission, access or collect Materials and Content using automated means or attempt to access Materials and Content that you do not have permission to access. You may not do, or attempt to do, anything to circumvent, bypass, or override any technological measures that VORAX uses to control or limit access to Materials and Content or the Site. We grant you a personal, limited, nonexclusive, nontransferable license to access the Site and to use the information and services contained here solely for your personal, noncommercial use as described below. We reserve the right, for any reason or for no reason, in our sole discretion and without notice to you, to revise the products and services described on the Site and to terminate, change, suspend or discontinue any aspect of the Site, including, but not limited to, the Materials and Content on the Site as well as features and/or hours of availability of the Site, and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on use of the Site or restrict your access to part, or all, of the Site without notice or penalty. We have the right to change these rules and/or limitations at any time, in our sole discretion.

The content on this Site does not constitute medical advice. You should consult your doctor before beginning any exercise, training or athletic program. VORAX is not responsible for any medical or health problems that may result from your engaging in any activities described on this Site or from any information you obtain from this Site. If you ever feel discomfort or pain, you should not continue.

DISPUTE RESOLUTION AND ARBITRATION AGREEMENT

PLEASE READ THIS ENTIRE SECTION (INCLUDING SUBSECTIONS) CAREFULLY, AS IT INCLUDES A CLASS ACTION WAIVER AND A JURY TRIAL WAIVER AND REQUIRES ARBITRATION ON AN INDIVIDUAL BASIS IN CERTAIN JURISDICTIONS.

THIS SECTION APPLIES TO ANY AND ALL CLAIMS OR DISPUTES OR DIFFERENCES BETWEEN YOU AND VORAX OR ANY VORAX OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AND AGENTS (EACH, A “PARTY” AND, TOGETHER, THE “PARTIES”) ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS, YOUR VISIT TO THE SITE, OR TO ANY PURCHASE, TRANSACTION, RETURN OR OTHER INTERACTION WITH VORAX REGARDLESS OF WHETHER MADE DIRECTLY WITH VORAX OR INDIRECTLY THROUGH THIRD PARTIES (INCLUDING DISPUTES RELATING TO VORAX’S ADVERTISEMENTS AND DISCLOSURES, EMAIL AND MOBILE SMS MESSAGES SENT BY VORAX, OR VORAX’S COLLECTION OR USE OF YOUR INFORMATION) (EACH, A “DISPUTE”), INCLUDING, BUT NOT LIMITED TO:

     DISPUTES THAT AROSE BEFORE THESE TERMS OR ANY PRIOR VERSION OF THESE TERMS;

     DISPUTES THAT ARE OR WOULD OTHERWISE BE SUBJECT TO PRE-EXISTING PURPORTED CLASS ACTION LITIGATION FOR WHICH YOU MAY BE A PUTATIVE CLASS MEMBER; AND

     DISPUTES THAT MAY ARISE AFTER THE TERMINATION OF THESE TERMS.

THE PARTIES TO THESE TERMS ACKNOWLEDGE THAT THE TERMS OF THIS SECTION ARE INTENDED TO REDUCE THE FINANCIAL BURDENS ASSOCIATED WITH RESOLVING THEIR DISPUTES AND ARE NOT INTENDED TO DELAY ADJUDICATION OF ANY PARTY’S CLAIMS.

THIS ENTIRE SECTION SHALL SURVIVE TERMINATION OF THESE TERMS OR THE PARTIES’ RELATIONSHIP OR THE END OF YOUR USE OF THE SITE.

MANDATORY INFORMAL DISPUTE PROCESS FOR ALL DISPUTES

The Parties agree to engage in pre-suit/pre-arbitration discussions for a period of no less than sixty (60) days after commencement of the Informal Dispute Process (as defined below). During this sixty (60) day period, the Parties will communicate directly about any Dispute and attempt to resolve it without initiating either a lawsuit or arbitration (the “Informal Dispute Process”). Completion of this Informal Dispute Process and expiration of the sixty (60) day period shall be an express condition precedent to either Party commencing a lawsuit or filing and serving an Arbitration Demand in accordance with the Arbitration Agreement. The Parties agree that any action commenced in court or arbitration without first exhausting the Informal Dispute Process shall be defective and subject to dismissal.

THE INFORMAL DISPUTE PROCESS SHALL COMMENCE UPON EITHER PARTY RECEIVING FROM THE OTHER A WRITTEN NOTICE (“NOTICE”), WHICH NOTICE MUST DESCRIBE THE FACTS AND CIRCUMSTANCES OF THE DISPUTE AND THE SPECIFIC RELIEF SOUGHT AND INCLUDE ANY SUPPORTING DOCUMENTATION. Your Notice must be personally signed by you and mailed via certified or registered mail with proof of receipt to us at (rellenar espacio). You must also email a copy of the notice to (rellenar espacio). VORAX’s notice to you must be sent to your email address, last-used billing address or to the billing and/or shipping address in your online profile.

CLASS WAIVER; JURY TRIAL WAIVER; VENUE; WHERE PERMISSIBLE, DISPUTES SHALL BE BROUGHT IN COURT ON AN INDIVIDUAL BASIS

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PARTIES AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE ACTION, INCLUDING ANY JOINT OR CONSOLIDATED ARBITRATION OF ANY KIND, INCLUDING ANY TYPE OF JOINT OR CONSOLIDATED LAWSUIT FILED IN COURT. YOU FURTHER AGREE THAT YOU WILL NOT BE A MEMBER OF ANY PUTATIVE OR ACTUAL CLASS IN A CLASS ACTION BROUGHT BY ANYONE ELSE AGAINST VORAX, ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS, PARENTS, SUBSIDIARIES AND/OR RELATED COMPANIES, NOR WILL YOU SEEK TO BECOME A CLASS REPRESENTATIVE. ADDITIONALLY, IN ANY ACTION YOU INITIATE AGAINST VORAX, ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS, PARENTS, SUBSIDIARIES AND/OR RELATED COMPANIES, ANY RELIEF YOU SEEK WILL BE CONFINED TO RELIEF ON YOUR OWN BEHALF.

Together, the terms in the preceding paragraph shall be called and operate as the “Class Waiver.”

In jurisdictions where applicable law permits application of the Class Waiver to Disputes brought in court, Disputes must be brought in court, and only on an individual basis in accordance with the Class Waiver. For any Disputes brought in court, the Parties agree to exclusive jurisdiction and venue in any state or federal court in the State of Florida. To the extent permissible under applicable law, any such cases shall be decided by a judge and not a jury; the Parties mutually waive their right to have their Dispute decided by a jury.

Disputes regarding the enforceability, revocability, or validity of the Class Waiver may be resolved only by a civil court of competent jurisdiction and not by an arbitrator.

ARBITRATION AGREEMENT

In jurisdictions where applicable law prohibits the Class Waiver from applying to a Dispute to the extent it is brought in Court, DISPUTES SHALL BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION, RATHER THAN IN COURT.

THE FEDERAL ARBITRATION ACT SHALL APPLY TO THIS ARBITRATION AGREEMENT. BY CONSENTING TO ARBITRATION, THE PARTIES DO NOT LIMIT IN ANY WAY EITHER PARTY’S STATUTORY OR COMMON LAW RIGHTS OR POTENTIAL REMEDIES TO WHICH EITHER PARTY WOULD BE ENTITLED WERE A DISPUTE BEING HEARD IN A COURT.

Any arbitration will be administered by National Arbitration and Mediation (“NAM”) and governed by NAM’s applicable rules (including the Comprehensive Dispute Resolution Rules and Procedures and/or the Mass Filing Supplemental Dispute Resolution Rules and Procedures, as applicable) (“NAM Rules”), as modified by these Terms. You may obtain a demand form to initiate arbitration as set forth in the NAM Rules available online at www.NAMADR.com, by emailing NAM at commercial@namadr.com, or by written request to (rellenar espacio); this demand form, along with a certification under penalty of perjury of compliance with the Informal Dispute Process, must both be personally signed by the Party initiating arbitration (and their counsel, if represented) and a copy must also be sent to VORAX. The Parties agree that any counsel representing a Party in arbitration must comply with the requirements of Federal Rule of Civil Procedure 11(b), and that the arbitrator may impose any sanctions against all appropriate represented Parties and counsel if he or she determines a Dispute is frivolous.

The arbitration shall occur through the submission of documents to one (1) arbitrator. If the arbitrator determines that a hearing is necessary, the hearing shall be conducted remotely by telephone or video conference. If the arbitrator determines that an in-person hearing is necessary, the hearing will take place in the United States county where you live or work or such other location agreed upon by both Parties. The Parties will select an arbitrator or hearing officer(s) after commencement of the action in accordance with NAM’s rules.

If the Parties cannot submit a joint pre-hearing and hearing schedule, each Party will submit their own schedule to NAM. The Parties will submit a joint pre-hearing and hearing schedule to the hearing officer(s) within the earlier date of (a) 7 days prior to the hearing or (b) 14 days following the arbitrator’s appointment. If only one (1) schedule is submitted, that schedule will be delivered to the arbitrator for his or her consideration. The arbitrator may adopt the schedule submitted by one (1) Party in the absence of a competing or joint schedule.

Payment of all filing, administration, and arbitrator fees will be governed by the NAM Rules and applicable fee sheet, as determined by NAM. All issues relating in any way to arbitration—including the applicability, scope, and enforceability of the arbitration provisions of this Dispute Resolution and Arbitration Agreement section—are for the arbitrator to decide. The arbitrator may consider but shall not be bound by rulings in other arbitrations involving different customers. At the conclusion of the arbitration proceeding, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. The arbitrator’s decision on all procedural and substantive issues is binding only between the Parties and will not have any preclusive effect in another arbitration or proceeding that involves a different party. An arbitrator’s award that has been fully satisfied shall not be entered in any court.

The Parties shall each be limited to a maximum of one (1) fact witness deposition per side, unless the Parties agree otherwise or the arbitrator determines that more depositions are warranted based on the totality of circumstances. Document requests shall be limited to documents that are directly relevant to the matter(s) in dispute or to its outcome; shall be reasonably restricted in terms of time frame, subject matter and persons or entities to which the requests pertain; shall not include broad phraseology such as “all documents directly or indirectly related to”; and shall not be encumbered with extensive “definitions” or “instructions.”

The arbitrator shall determine in accordance with the applicable rules, without limitation, all issues regarding filing fees, form of pleadings, procedures for payment, criteria for any Arbitration Demand, Answer and other claim, locale, seat, arbitrator selection and disclosures, exchange of information, and presentation of evidence. A court of competent jurisdiction shall have the authority to enforce this entire Arbitration Agreement and, if necessary, to enjoin the mass filing, prosecution, or administration of arbitrations and the assessment of arbitration fees.

SPECIAL PROCEDURES FOR MASS FILINGS

To the extent an arbitration falls within NAM’s definition of a mass filing, the Parties agree to the procedures set forth below and in NAM’s Mass Filing Supplemental Dispute Resolution Rules and Procedures. Any applicable limitations period (including statute of limitations) and any filing fee deadlines shall be tolled beginning when the Informal Dispute Process is initiated, until the Dispute is selected to proceed as part of a staged process or is settled, withdrawn, otherwise resolved, or opted out of arbitration.

Counsel for each side shall select ten (10) Disputes (twenty (20) Disputes total) to be filed and to proceed in individual arbitrations as part of a staged process. Each of these individual arbitrations shall be assigned to a different, single arbitrator unless the Parties agree otherwise in writing. No administrative fees will be assessed in connection with any remaining Disputes, unless and until they are selected to be filed in individual arbitration proceedings as part of a staged process. After this initial set of staged proceedings is completed, the Parties shall promptly engage in a global mediation session of all remaining Disputes with a retired federal or state court judge, unless the Parties agree otherwise.

If the remaining Disputes are not resolved at this time, counsel for the Parties shall each select an additional ten (10) Disputes per side (twenty (20) Disputes total) to be filed and to proceed in individual arbitrations as part of a second staged process. This process shall continue by administering and moving forward a maximum of twenty (20) individual arbitration proceedings at a time until the Parties are able to resolve all of the Disputes, either through settlement or arbitration.

A court of competent jurisdiction shall have the authority to enforce this entire Dispute Resolution and Arbitration Agreement section and, if necessary, to enjoin the mass filing, prosecution, or administration of arbitrations and the allocation of arbitration fees.

Exceptions: Notwithstanding the Parties’ agreement to resolve Disputes through arbitration (i) either Party may seek relief in a small claims court for Disputes or claims within the scope of that court’s jurisdiction; and (ii) either Party may bring suit in court to enjoin infringement or other misuse of intellectual property rights or confidential information.

Confidentiality: The Parties agree that confidential information of either Party disclosed during the arbitration (whether in documents or orally) shall not be used or disclosed except in connection with the arbitration or a proceeding to enforce or vacate the arbitration award.

Settlement Offers: Either Party may invoke the provisions of Florida Statutes Section 768.79 or applicable state equivalent regarding settlement offers.

Opt-Out: Within thirty (30) days of agreeing to these Terms, you may opt out of this Arbitration Agreement by providing your individual, personally signed notice of your intention to opt out by sending VORAX an email to (rellenar espacio). Such email must be sent by you personally, and not by your agent, attorney, or anyone else purporting to act on your behalf. The opt-out notice must be sent within thirty (30) days of your first use of our Site. Individuals who timely opt out can bring their Disputes in court but are still subject to the Class Waiver.

TIME LIMITS

To the fullest extent permitted by applicable law, YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO ANY DISPUTE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, THAT CAUSE OF ACTION IS PERMANENTLY BARRED. For purposes of this provision, a Dispute is considered commenced at the time the Notice (defined above) is sent.

PROHIBITED USES

The Site may be used only for lawful purposes and is available only for your personal, non-commercial use which shall be limited to viewing the Site, engaging with the VWC Services, purchasing products, providing information to the Site and downloading product information for your personal review. Any permission granted herein terminates automatically without further notice if you breach any of the Terms. Upon such termination, you agree to immediately destroy any downloaded and/or printed materials. Any unauthorized use of any material contained on this Site may violate domestic and/or international copyright laws, the laws of privacy and publicity, and communications regulations and statutes. VORAX specifically prohibits any use of the Site, and requires all users to agree not to use the Site, for any of the following:

     Posting any information which is incomplete, false, inaccurate or not your own;

     Engaging in conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any city, state, national or international law or regulation;

     Communicating, transmitting or posting material that is copyrighted or otherwise owned by a third party unless you have permission;

     Communicating, transmitting or posting material that reveals trade secrets, unless you own them or have permission;

     Communicating, transmitting or posting material that infringes on any other intellectual property, privacy or publicity right of another;

     Attempting to interfere in any way with the Site’s or VORAX’s networks or network security;

     Using the Site to harass, disrupt, or unlawfully interfere with VORAX business interests.

LIMITS ON REQUESTS

In an effort to enhance your shopping experience and give as many customers as possible the opportunity to purchase our merchandise, we may place limits on purchases or requests and we do not authorize purchases of, or requests for, commercial quantities of merchandise. We also may restrict orders or requests placed by or under the same customer account, the same credit card and/or orders or requests that use the same billing and/or shipping address. We reserve the right to limit, cancel or prohibit orders or requests that, in our judgment, appear to be placed in violation of this policy.

In addition to the foregoing, VORAX and VORAX INTL, as applicable, reserves the right to limit, cancel or prohibit orders or requests made in connection with, appearing to take advantage of, or otherwise reasonably related to (i) any malfunction, glitch, or other technological errors occurring on the Site, and (ii) the use or misuse of any coupon code included in such order or request.

You are responsible for contacting VORAX or VORAX INTL, as applicable, within four weeks after ordering or requesting a product if the product has not been received. We will investigate any claims in a reasonably timely manner. VORAX and VORAX INTL do not hold or accept responsibility for packages that have been reported as delivered by the carrier.

Expedited Shipping: Please note that during high-volume periods, shipping times may fluctuate, and two-day or next day delivery is not guaranteed.

SECURITY RULES

Violations of system or network security may result in civil or criminal liability. VORAX investigates violations and may involve, and cooperate with, law enforcement authorities in prosecuting any user or users who are involved in such violations. You are prohibited from violating or attempting to violate the security of the Site.

PRIVACY POLICY

Notwithstanding anything else to the contrary contained in these Terms of Use, VORAX’s collection, use, disclosure and sharing of any personally identifiable information you provide via the Site shall be governed by our Privacy Policy and our Cookie Policy.

AI-POWERED CHATBOTS IN CUSTOMER SUPPORT

VORAX employs artificial intelligence (AI) technologies, including automated chatbots and communications, to assist with customer service inquiries on the VORAX Website. These tools are designed to provide prompt responses and improve your overall experience. When you interact with our AI-powered chatbots, we may collect information such as your name, contact details, the content of your messages, and such other categories of information as described in our Privacy Policy. This data is used to: (i) provide accurate and timely responses to your inquiries; (ii) improve the performance and accuracy of our AI systems; and (iii) enhance our products and services. The chatbot is intended for general informational purposes only; VORAX does not guarantee the accuracy of any information provided by the chatbot.

PRODUCT AND PRICING INFORMATION

The pricing shown to you through use of the VORAX Website and VORAX's mobile app may only be good for purchases made online or on the mobile app and may differ from in-store pricing. VORAX reserves the right to independently establish pricing across each sales channel.

Although VORAX has made every effort to display our products accurately, the displayed attributes depend upon the device display settings of the user. Products displayed may be out of stock or discontinued, and prices are subject to change. VORAX is not responsible for typographical errors regarding price or any other matter.

SALES

VORAX may limit sale pricing to users who have signed up for the VORAX Access rewards program and/or who have downloaded and logged into the mobile app. VORAX reserves the right to exclude certain products from sales and promotions, and limit or prohibit the use of offers, programs, promotional codes, discounts, or coupons during certain sales events.

PROPRIETARY RIGHTS

As between you and VORAX, VORAX is the owner and/or authorized user of any registered or unregistered trademark, trade name and/or service mark appearing on the Site, and is the copyright owner or licensee of the Materials and Content on the Site. The VORAX logos, designs, titles, phrases and product names and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials (collectively, "VORAX Intellectual Property") are owned by VORAX and may be registered in the United States and internationally. You agree not to display or use VORAX Intellectual Property in any manner without VORAX's prior permission.

USER CONTENT AND MATERIAL

We do not claim ownership of user-generated content and material. Any and all photographs, articles, images, graphics, videos, sounds, music, audio recordings, text, files, profiles, communications, comments, feedback, suggestions, ideas, concepts, questions, data or other content that you (i) submit or post on the Site, or through tools or applications we provide; or (ii) have posted or uploaded to your social media accounts which are tagged with #VORAX or any other VORAX promoted hashtag (collectively "User Content") shall be deemed non-confidential and non-proprietary. By submitting or posting any User Content, you grant to VORAX and its affiliates a perpetual, irrevocable, royalty-free, worldwide, sub-licensable and transferable license to copy, publish, translate, modify, reformat, create derivative works from, distribute, reproduce, sell, display, transmit, publish, broadcast, host, archive, store, cache, use or otherwise exploit all or any portion of the User Content in any commercial or noncommercial manner whatsoever.

VORAX HAS THE ABSOLUTE RIGHT TO REMOVE AND/OR DELETE WITHOUT NOTICE ANY USER CONTENT WITHIN ITS CONTROL THAT IT DEEMS OBJECTIONABLE. YOU CONSENT TO SUCH REMOVAL AND/OR DELETION AND WAIVE ANY CLAIM AGAINST VORAX FOR SUCH REMOVAL AND/OR DELETION.

COPYRIGHT COMPLAINTS

VORAX respects the intellectual property of others, and we ask our users and visitors to do the same. It is VORAX’s policy to terminate the access privileges of those who repeatedly infringe the copyright rights of others. Notices of claimed copyright infringement and counter-notices should be directed to:

By mail: VORAX Athletics Attn: Legal (rellenar espacio)

By email: (rellenar espacio)

(For both mail and email notices, please include “Notice of Infringement” in the subject line.)

DISCLAIMERS AND LIMITATION OF LIABILITY

CONSUMER PROTECTION LAWS IN SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATIONS AND EXCLUSIONS OF WARRANTIES. IF THESE LAWS APPLY TO YOU AND TO THE EXTENT THEY CANNOT BE DISCLAIMED OR EXCLUDED, THE EXCLUSIONS OR LIMITATIONS IN THE FOLLOWING SECTIONS MAY NOT APPLY. IN ALL OTHER JURISDICTIONS, AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

VORAX publishes information on its Site as a convenience to its visitors. While VORAX attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the Site at any time without notice. VORAX is not responsible for any potential reactions, allergic or otherwise, that you experience when purchasing our products.

VORAX, ITS AFFILIATES, LICENSORS, SUPPLIERS, AND DISTRIBUTERS EXPRESSLY DISCLAIM ALL WARRANTIES, CONDITIONS, REPRESENTATIONS AND ENDORSEMENTS OF ANY KIND, EITHER EXPRESS OR IMPLIED, WITH REGARD TO INFORMATION ACCESSED FROM OR VIA THE SITE, WHICH ARE PROVIDED WITHOUT WARRANTY OF ANY KIND.

IN NO EVENT SHALL VORAX, ITS AFFILIATES OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR CONTENT OR SERVICE PROVIDERS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, LOSSES OR CAUSES OF ACTION ARISING FROM OR IN ANY WAY RELATED TO THE USE OF, OR THE INABILITY TO USE, OR THE PERFORMANCE OF THE SITE OR THE CONTENT AND MATERIALS OR FUNCTIONALITY ON OR ACCESSED THROUGH THE SITE.

INDEMNITY

You agree to defend, indemnify and hold VORAX, its directors, officers, employees, agents, affiliates, licensors, suppliers, and distributors harmless from any and all claims, liabilities, damages, costs and expenses, including reasonable attorneys' fees, in any way arising from, related to or in connection with your use of the Site.

GOVERNING LAW

These Terms shall be governed by, and construed and enforced in accordance with, the laws of the State of Florida, without giving effect to any conflict of law provisions, except to the extent governed by federal law.

GENERAL INFORMATION

These Terms, along with the Pro Terms, Access Terms, and VWC Terms, constitute the entire agreement between you and VORAX and govern your use of the Site (collectively, the “Agreement”), and they supersede any prior agreements between you and VORAX. You also may be subject to additional terms and conditions that are applicable to certain parts of the Site. VORAX may terminate this Agreement and deny you access to the Site at any time, immediately and without notice, if in VORAX’s sole discretion you fail to comply with any provision of the Agreement. To contact us with any questions or concerns in connection with these Terms or the Site, or to provide any notice under these Terms to us, please email us at (rellenar espacio).

SEVERABILITY

Each section, paragraph, part, term, and/or provision of these Terms shall be considered severable; and if, for any reason, any provision herein is determined to be invalid and contrary to, or in conflict with, any existing or future law or regulation by a court or agency having valid jurisdiction, such provision shall not impair the operation, or have any other effect upon, other provisions of these Terms as may remain otherwise intelligible.

CONSENT TO ELECTRONIC COMMUNICATIONS

By using the Site, you consent to receiving electronic communications from us. These communications may include notices about your VORAX Account and information concerning or related to the Site. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements.

VORAX MESSAGING TERMS AND CONDITIONS

Transactional Messages - When placing certain orders or requests for our merchandise, you must provide your phone number and may receive text message alerts containing shipping information sent via our third-party shippers, using automated dialing systems ("Text Messages"). Message and data rates will apply.

Marketing Messages - If you choose to sign up for our marketing Text Messages, we may send you periodic Text Messages about products we think you may be interested in or promotional offers available to you. Your consent is voluntary and is not required to complete any purchase.

Cancellation / Help - Text the keyword STOP, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, CEASE, or OPT OUT to our short code to cancel. Text the keyword HELP to our short code to return customer care contact information for messaging support or contact VORAX Customer Service directly at (rellenar espacio) or (rellenar espacio).

B. REQUESTS AND PURCHASES (INTERNATIONAL CUSTOMERS, INCLUDING CANADA, MEXICO, AND LATIN AMERICA)

When submitting a request for our merchandise outside the United States, including in Canada, Mexico, Latin America, the European Union (“EU”), or the United Kingdom (“UK”), you represent and warrant that all information provided is true, accurate, and complete. All requests are subject to acceptance by VORAX INTL IP, Inc. (“VORAX INTL”) and to product availability.

Approval or Return Arrangement (Offer Model) All VORAX INTL merchandise supplied to international customers is provided exclusively on an approval or return basis (the approval or return arrangement or offer model). Under this model, the merchandise is supplied solely for evaluation purposes. At the time of shipment and delivery, no sale is deemed to have occurred, and no binding contract of sale is formed.

You may either:

  1. expressly approve the purchase of the merchandise; or
  2. return the merchandise to VORAX INTL in accordance with these Terms and Conditions.

A contract for the sale of the merchandise shall only be formed if and when you expressly approve the purchase, or on the expiration of the evaluation period. Approval shall be deemed to have occurred if the merchandise is not returned within seven (7) days following the date of delivery (the evaluation period). VORAX INTL is under no obligation to accept any request for VORAX merchandise.

Transfer of Title and Ownership Legal title to, and ownership of, the VORAX INTL merchandise shall at all times remain with VORAX INTL until you have expressly approved the purchase or approval is deemed to have occurred at the end of the evaluation period. Only upon such approval shall the transfer of ownership take legal effect.

Evaluation Period and Statutory Cooling-Off Period The seven (7) day evaluation period under the approval or return arrangement is separate from and additional to any statutory withdrawal (cooling-off) period provided under applicable consumer protection legislation in your jurisdiction (such as the 14-day period in the EU and UK). The statutory cooling-off period shall commence only from the date on which you approve the purchase, and not from the date of delivery of the merchandise for evaluation purposes.

Deposit Upon completion of the request for VORAX INTL merchandise (including at check-out), VORAX INTL shall require the provision of a cash deposit corresponding to the retail value of the requested VORAX INTL merchandise. This cash deposit is provided solely as a financial guarantee and shall not constitute payment for the goods.

Confirmation Email Upon receipt of your request for VORAX INTL merchandise, VORAX INTL will send a confirmation email to the email address provided by you. This confirmation will specify the products requested, the method of financial guarantee applied, the applicable costs (including any local taxes and customs duties), and the standard delivery timeframes.

C. VORAX PRO PROGRAM TERMS AND CONDITIONS

Your use of the VORAX Pro Program (the “Pro Program”) constitutes your agreement to follow and be bound by the VORAX Pro Program Terms and Conditions (“Pro Terms”). If you do not agree to these Pro Terms, you should not access or use the Pro Program.

     The Pro Program is intended for certified fitness instructors, who have applied and submitted proof of credentials and ID verification through our third-party verification service.

     Pro Program participants must be 18 years of age or older and be able to form legally binding contracts under applicable laws.

     The VORAX Pro discount can be used for purchases made at voraxathletics.com and our participating store locations only.

     Pro Program discount applies to full-price items only. The Pro Program discount cannot be used for sale items, gift cards, collaborations and co-branded collections. VORAX reserves the right to exclude additional items at its discretion.

     The maximum amount that may be purchased under the Pro Program using the Discount is $2,000 per Pro Member per calendar year.

     The Pro Program discount is for personal use only. Pro Members cannot use discount to purchase products for anyone other than the Member.

     VORAX reserves the right to modify, suspend, revoke, or terminate the Pro Program and/or the discount at any time, for any reason, without notice.

D. VORAX ACCESS TERMS AND CONDITIONS

Your use of the VORAX Access rewards program (the “Access Program”) constitutes your agreement to follow and be bound by the VORAX Access Terms and Conditions (“Access Terms”). The Access Program is available to users located within the United States of America, Canada, Mexico, Latin America, and other select international locations.

VORAX ACCOUNT

In order to use the VWC Service or the Access Program, you must create a VORAX Account. When registering for a VORAX Account, you must provide accurate and complete information and promptly update this information to keep it current.

VORAX ACCESS PROGRAM

There are three tiers of membership in the Access Program: VIP, A-List and All Access. Achieving A-List or All Access status requires a minimum number of points within a 12-month period. Benefits vary by tier. Note that for qualifying purchases made in currencies other than US Dollars, points accrue in the US Dollar equivalent as of the date of purchase.

     VIP (0-299 points = 0-299 US Dollars): All members are automatically VIP upon enrollment in the Access Program.

     A-List (300-999 points = 300-999 US Dollars): Effective from the date it is earned for a 12-month period.

     All Access (1000 points = 1000 US Dollars+): Effective from the date it is earned for a 12-month period.

VORAX ACCESS POINTS

The Access Program allows you to earn points (“Points”) for purchases made on the VORAX Website and in our retail stores. You can use these Points to earn discounts off purchases and other rewards (collectively, “Rewards”) as specified by VORAX.

     Points are accumulated via purchases on the VORAX Website and at our retail stores, and accrue at a value of 1 point per 1 US Dollar (or equivalent) spent.

     Points may not be exchanged for cash.

     Purchases of gift cards, and purchases made using gift cards do not qualify for Points.

VORAX ACCESS BENEFITS

Please note that the following benefits are not available during the exclusion periods when VORAX offers sitewide sale promotions. VORAX reserves the right to modify or cancel any promotion at any time without notice.

     Welcome gift: All VORAX Access members are eligible for a one-time welcome gift.

     Birthday gift: All VORAX Access members are eligible to redeem one birthday gift with purchase per year during the month of their birthday.

     Free 2-day shipping and Expedited Shipping: A-List and All Access members in the United States receive free 2-day shipping on voraxathletics.com purchases shipped to US addresses. A-List and All Access members outside of the United States (including Canada, Mexico, and LatAm) will receive free expedited shipping on voraxathletics.com purchases over 75 US Dollars.

BY PARTICIPATING IN THE VORAX ACCESS PROGRAM, YOU AFFIRM THAT YOU ARE 18 YEARS OR OLDER TO ENTER INTO THESE ACCESS TERMS, OR, IF YOU ARE NOT, THAT YOU ARE 13 YEARS OR OLDER AND HAVE OBTAINED PARENTAL OR GUARDIAN CONSENT TO ENTER INTO THESE ACCESS TERMS.

E. VORAX WELLNESS CLUB TERMS AND CONDITIONS

Your use of the VWC Service, or your engagement with any VORAX Wellness Club programs or materials, whether on the VORAX Website or via any VORAX mobile or other software application constitutes your agreement to follow and be bound by these VORAX Wellness Club Terms and Conditions (“VWC Terms”).

VWC SERVICE DESCRIPTION The VWC Service is a fitness, wellness and social network and video platform. Users of the VWC Service may log their fitness activities; see, comment and like the activities of other users; and receive analyses and insights from the VWC Service about their progress.

ELIGIBILITY

You must be at least 18 years of age or older, or the age of majority as determined by the laws of your province or territory of residency, and have full legal capacity to assume the obligations set forth in these Terms and to use the VWC Service.

LICENSED CONTENT

Content on the VWC Service, including VWC User Content, has been licensed to VORAX in accordance with various agreements between VORAX and the persons or entities who own the rights to that content ("Licensed Content"). The Licensed Content is provided for informational purposes only. The Licensed Content is not intended to be a substitute for professional fitness or medical advice, diagnosis, or treatment.

COMMUNICATIONS WITH USERS; USER MEET-UPS

When you join VORAX, you understand and agree that you may receive communications from the other members of the VWC Service. You also understand and agree that individual users are each acting independently and that no user is VORAX’s representative or agent. You agree that you bear all risk associated with any meeting you attend.

CANCELLATIONS

You may cancel your VORAX Account at any time and for any reason. To cancel your VORAX Account, please visit your membership settings on the Site.

ASSUMPTION OF RISK

CONSUMER PROTECTION LAWS IN SOME JURISDICTIONS, DO NOT ALLOW FOR SERVICE PROVIDERS TO LIMIT THEIR LIABILITY WITH RESPECT TO THE CONSEQUENCES OF THEIR OWN ACTS OR THE ACTS OF THEIR REPRESENTATIVES. IF THESE LAWS APPLY TO YOU, THE EXCLUSIONS OR LIMITATIONS IN THE FOLLOWING SECTIONS MAY NOT APPLY. IN ALL OTHER JURISDICTIONS, AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

YOU UNDERSTAND THAT THE VWC SERVICE IS INTENDED TO BE USED IN CONNECTION WITH ATHLETIC AND FITNESS ACTIVITIES. YOU EXPRESSLY ACKNOWLEDGE THAT ENGAGING IN ATHLETIC OR FITNESS ACTIVITIES AS PART OF YOUR USAGE OF THE VWC SERVICE CARRIES CERTAIN INHERENT AND SIGNIFICANT RISKS OF PROPERTY DAMAGE, BODILY INJURY OR DEATH AND THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU VOLUNTARILY ASSUME ALL KNOWN AND UNKNOWN RISKS ASSOCIATED WITH THESE ACTIVITIES EVEN IF CAUSED IN WHOLE OR PART BY THE ACTION, INACTION OR NEGLIGENCE OF VORAX OR BY THE ACTION, INACTION OR NEGLIGENCE OF OTHERS.

PLEASE CONSULT YOUR PHYSICIAN BEFORE USING THE VWC SERVICE IN CONNECTION WITH ANY ATHLETIC AND FITNESS ACTIVITIES. THIS IS ESPECIALLY IMPORTANT FOR PERSONS OVER AGE 35 OR PERSONS WITH PRE-EXISTING HEALTH PROBLEMS.

DISCLAIMER OF WARRANTIES

CONSUMER PROTECTION LAWS IN SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATIONS AND EXCLUSIONS OF WARRANTIES. IF THESE LAWS APPLY TO YOU AND TO THE EXTENT THEY CANNOT BE DISCLAIMED OR EXCLUDED, THE EXCLUSIONS OR LIMITATIONS IN THE FOLLOWING SECTIONS MAY NOT APPLY. IN ALL OTHER JURISDICTIONS, AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

YOUR USE OF THE VWC SERVICE IS AT YOUR SOLE RISK. THE VWC SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. VORAX, ITS AFFILIATES, LICENSORS, SUPPLIERS, AND DISTRIBUTORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON- INFRINGEMENT. VORAX DOES NOT WARRANT UNINTERRUPTED USE OR OPERATION OF THE VWC SERVICE OR THAT ANY DATA SENT BY OR TO YOU WILL BE ACCURATE, COMPLETE, TRANSMITTED IN UNCORRUPTED FORM, OR TRANSMITTED WITHIN A REASONABLE AMOUNT OF TIME. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM VORAX, THROUGH OR FROM THE VWC SERVICE, WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.